To unlock the key to building trust and boosting sales success through effective conversational skills and behaviors. Experience the transformative power of trusted relationships in driving sales growth and customer satisfaction.
ENGAGE™
Build Rapport, Trust, and Sales Success
Master the Art of Customer Connections for Better Sales Results
Transform your sales approach with the Engage Workshop, designed to help you build strong, trustworthy relationships with customers from the start. Based on proven techniques from the bestseller “Smarter Selling,” you’ll learn conversational skills and behaviors that create rapport, establish trust, and drive sales success.
KEY BENEFITS
Improved Customer Relationships
Build stronger, more trusted customer relationships by understanding their needs and priorities.
Increased Sales Effectiveness
Master conversational skills and techniques to position products and services effectively, ultimately driving sales success.
Flexible Learning Approach
Access a comprehensive set of online learning modules, worksheets, and assessment tools to support ongoing skill development and application.
LEARNING OUTCOMES
Identifying Relationship Investment
Learn to identify which relationships to invest in and how to best nurture them for long-term success.
Effective Conversational Techniques
Develop skills in asking effective questions, demonstrating active listening, and engaging with customers authentically.
Practical Tools and Approaches
Gain access to proprietary tools and approaches like Octagon™ profiling, I–We–You Framing, SHAPE Questioning, and more to enhance customer interactions.
Delivery Options to Meet Your Needs
The Engage™ Workshop is available in English and the following format
Invite our expert facilitators to your organization for a tailored workshop delivered to your team.
Find a course
THE #MDCDIFFERENCE
In the Engage Workshop, you’ll learn how to open conversations in a way that builds rapport and establishes trust with your prospects and customers. It teaches you to master effective questioning techniques to understand your customers’ priorities, challenges, and opportunities. That way, you can better position and present products and services that meet their needs, highlight your value, and gain commitment to move forward.
FREQUENTLY ASKED QUESTIONS
Check our Public Workshop Calendar page to find the next workshop near you.
Step 1: Take the course you want to be certified in (EITHER attend a public workshop OR participate in an in-house session that your company runs).
Step 2: Go through an accreditation process with one of our master facilitators (typically 2-3 days).
Step 3: Do a dry run for some of your people and debrief with the master facilitator.
Step 4: Perform an optional co-teach with the master facilitator.
Step 1: Take the course you want to be certified in (EITHER attend a public workshop OR participate in an in-house session that your company runs).
Step 2: Go through an accreditation process with one of our master facilitators (typically 2-3 days).
Step 3: Do a dry run for some of your people and debrief with the master facilitator.
Step 4: Perform an optional co-teach with the master facilitator.
Yes. We provide digital badges upon completion of all one- and two-day participants of Think on Your Feet workshops. You can add these to your email signature, LinkedIn Licenses & certifications and apply for Professional Development Units with it!
FIND A LOCAL
REPRESENTATIVE
Connect with trusted affiliates in your area. All of our affiliates are trained and certified in our workshops.
PUBLIC WORKSHOPS
If your organization doesn’t have enough people for an on-site program, you can send individuals to one of our public workshops. Public sessions follow the same curriculum and timeline as in-house. We frequently host workshops in North America. You can also find a public workshop near you through one of our international partners.
Request In-House Training Information
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