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DECODING COMMUNICATION

Building better relationships through
better communication.

The key to successful communication involves the ability to understand and be understood.

Teamwork and communication depend on each other. But what do you do when there is a breakdown in or between teams? We have surveyed thousands of professionals and built a three-part model to adapt communication to any audience. This goes beyond the ‘what’ of the message to ‘how’ it is relayed.

Download the brochure

KEY BENEFITS

Speed up the exchange of ideas and information

Speed up the exchange of ideas and information

Discover how to adjust your communication style in a complex and shifting communication landscape.

Adapt To Your Audience

Adapt To Your Audience

Recognize and adapt to different communication preferences according to your audience.

Manage more effectively

Manage more effectively

Communicate more inclusively, ensuring that everyone is involved in the communication process.

LEARNING OUTCOMES

Identify Analytical, Visual and Interactive Communication Preferences

Identify Analytical, Visual and Interactive Communication Preferences

Understand differences in the various communication preferences to ensure everyone understands your message.

Improve Business Relationships

Improve Business Relationships

Adapt your preferred communication style to the style of others to help you sell, persuade, manage, empathize, listen and improve customer service.

Discover, Diagnose, and Treat Common Communication Issues

Discover, Diagnose, and Treat Common Communication Issues

Learn strategies for bridging communication gaps and to avoid confusion, conflict and duplicated efforts.

Delivery Options to Meet Your Needs

  • In-House
  • Public
  • Blended Learning
  • VILT
  • Train-the-Trainer
  • Languages

Our expert facilitators bring world-class content to your organization or corporate event (Learning Retreats), ensuring a tailored and impactful experience.

Request In-House Training Consultation

Attend a public session for individual development or to assess the workshop’s value for your team.

Find a public workshop near you

Combine online and in-person sessions to save time and maximize results.

Access the workshop anytime, anywhere, through virtual sessions that prioritize flexibility without compromising quality.

Coaching

Benefit from communication skills coaching with our experts, addressing specific goals and challenges.

Certify your own trainers to deliver our world-class training within your organization.

The Decoding Communication Workshop is currently available in English, French and in the following formats

Find a course

THE #MDCDIFFERENCE

Decoding Communication offers a comprehensive approach to understanding and leveraging distinct communication patterns. It goes beyond theory, incorporating practical applications and feedback to ensure participants can communicate inclusively and effectively.

FREQUENTLY ASKED QUESTIONS

Why Decoding Communication?

Decoding Communication blends theory, application, and feedback, empowering you to adapt to diverse communication styles and forge stronger connections. Master strategic communication to gain a competitive edge in every interaction, from team collaboration to client engagement.

How to Attend?

Teams/Organizations: Contact us for more details on bringing this transformative communication training into your organization.

Individuals: Check our Public Workshop Calendar page to find the next workshop near you!

How Do I Become a Trainer?

Step 1: Take the course you want to be certified in (EITHER attend a public workshop OR participate in an in-house session that your company runs.)

Step 2: Go through an accreditation process with one of our master facilitators (typically 2-3 days).

Step 3: Do a dry run for some of your people and debrief with the master facilitator.

Step 4: Perform an optional co-teach with the master facilitator.

FIND A LOCAL
REPRESENTATIVE

Connect with trusted affiliates in your area. All of our affiliates are trained and certified in our workshops.

Search Affiliates

PUBLIC WORKSHOPS

If your organization doesn’t have enough people for an on-site program, you can send individuals to one of our public workshops. Public sessions follow the same curriculum and timeline as in-house. We frequently host workshops in North America. You can also find a public workshop near you through one of our international partners.

Go to Calendar

Request In-House Training Information

GLOBAL CLIENT SNAPSHOT

Master the art of clear, effective
business communication.

Resources on Clarity, Brevity

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Canada M4V 1K6
416-928-3131 1-800-862-2429
info@mdctraining.ca

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