skip to Main Content
REQUEST A TRIAL
SIGN UP FOR FREE
LOGIN
  • Twitter
  • Facebook
  • LinkedIn
  • Youtube
Udutu
  • Products
    • Authoring Tool
    • LMS
    • PPT to Scorm Converter
  • Solutions
    • Learning Technologies
    • Instructional Design
    • Course Development
    • Course Library
    • Multi-Media Production
    • Proctoring Services
    • Graphic Design
  • Pricing
    • Authoring Tool
    • LMS
    • PPT to Scorm Converter
  • Who We Serve
    • Grocery
    • Government
    • Retail & Franchise
    • Associations
    • Content Creators
  • About Us
    • About Udutu
    • Partner Program
    • Awards
    • Careers
  • Resources
    • Knowledge Base
    • Blog
    • Tutorials
    • Powtoon for Authoring Tool
  • Contact Us
  • Search
  • REQUEST A TRIAL
    SIGN UP FOR FREE
    LOGIN
  • Open Mobile Menu
    ×Close search

    FAQs

    • Knowledge Base
    • FAQs

    508 Compliance (2)

    • How are descriptions added to images used in my course?
    • Are all screens in the Authoring Tool 508 Compliant?

    View All 2

    Working With Other Media (7)

    • How do I ensure my screen captures made with Camtasia and Adobe Captivate load properly in my course?
    • I have created a training video in Captivate and need to upload it to the UDUTU course authoring tool. Do I need to convert the Captivate file? How do I upload it?
    • I have uploaded a .png image with a transparent background but it is not transparent in UDUTU. Any suggestions?
    • What are the optimal settings to provide the largest, clearest image/video on a screen?
    • What kinds of media can I upload to the Udutu Course Authoring Tool? Are there file size limitations?

    View All 7

    Assessments (9)

    • How can I make assessment screens mandatory in my course?
    • How to add assessments with remediation
    • I am experiencing issues with a course displaying in the LMS as incomplete, yet passed. How is this possible?
    • I have an older Udutu course and some screens appear blank when I view the course?
    • Is there a way to get rid of the “Show Me” button on the self assessment screens in my course?

    View All 9

    Working With Video (5)

    • How can I embed a YouTube, Vimeo, or other web based video into my course?
    • What are the video requirements for optimal playback in my course?
    • What format is accepted for video files. I tried to upload a video and received an error.
    • What video file types are supported by the Udutu Authoring Tool?
    • Can I create training videos that will also be interactive so the user can take a quiz at the end and keep scores?

    View All 5

    Course Design (11)

    • Can I create a completely customized theme template in the authoring tool?
    • I have a bunch of screens to delete in my course, is there an easier way than deleting each one individually?
    • I would like to add a logo to the bottom right of each page of my course, can I do that?
    • I would like to convert a 6 hr classroom session into an online course, can you tell me how long of a course that would be?
    • There seems to be a screen missing from my course. Help!

    View All 11

    Publish Options (8)

    • Can I use more than one distribution method?
    • How do I import my Udutu course into Moodle?
    • I downloaded my course to my computer, but I can’t seem to start the course. What am I doing wrong?
    • Is it possible to extract a course to simple HTML only, without the SCORM files?
    • What is the purpose of a publish link?

    View All 8

    Getting Started (6)

    • Are Udutu courses compatible with Blackboard Learn LMS?
    • I registered for a Udutu Course Authoring Tool account but never received a confirmation email. How can I confirm my account?
    • Is there a way to sort my courses in the authoring tool?
    • What does the Udutu name stand for?
    • Getting Started with Course Authoring

    View All 6

    Subscriptions (5)

    • What’s included in a LMS Subscription?
    • How do I reactivate a LMS subscription?
    • How do I add a promo code to an existing LMS subscription?
    • How do I create a new subscription using a promo code?
    • How do I cancel a Subscription?

    View All 5

    Mobile Courses (3)

    • What does tracked mean?
    • What is the difference between Hidden and Normal folders?
    • What is the learner experience of menus and topics in mobile friendly courses?

    View All 3

    Learning Management Systems (LMS) (33)

    • Can a learner access any part of a course after completing it?
    • Is it possible for more than one learner to use the same credit card to purchase tuition credits via PayPal?
    • Can I have my learners access the LMS from my own domain name?
    • Is it possible to design your own completion certificate for learners?
    • Can the LMS be set to display in other languages?

    View All 33

    Mobile (1)

    • Will my courses work on an iPad?

    View All 1

    Security (6)

    • How does Udutu ensure my data is private and secure?
    • How secure is my course once it is published?
    • I forgot my password, can you send it to me?
    • What are your policies regarding content security and ownership?
    • What is your email policy?

    View All 6

    System Functionality (18)

    • When I visit any screen in my course for a certain length of time, it jumps me to a different screen. How do I resolve this issue?
    • How can I convert my Flash Udutu Templates to HTML5?
    • How do I delete my course authoring tool account?
    • How do I edit the names of files/images that are in my library?
    • How do you run a course from a CD or DVD?

    View All 18

    Technical Troubleshooting (4)

    • Why can’t I get the course to launch?
    • Why do I get a blank page when I launch the downloaded course package?
    • How do I determine my customer ID?
    • LMS Tracking/Scoring Issues

    View All 4

    Working With Audio (6)

    • Is there a way to make the narration on a screen begin by having the viewer click on a link?
    • What is the best way to create audio and add it to a screen?
    • What music file types are supported by the Udutu Authoring Tool?
    • Why does the audio cut-off when the screen loads for the first time?
    • Why don’t my audio files play?

    View All 6

    PowerPoint Import (3)

    • Preferred Image Formats
    • What are Interactive Screen Templates? How do you use them?
    • What are the Text, Image, Document Video Templates?

    View All 3

    How are courses stored on the system?
    Is there a way to get rid of the “Show Me” button on the self assessment screens in my course?
    I have a quiz I created with a third party software. How do I post and track it?
    What is a Learning Path?
    What is the best way to create audio and add it to a screen?

    What is Course Authoring?

    Course Authoring tools are used to help develop and present your eLearning content. They additionally give you the tools to be creative with the delivery and distribution of your course. e-Learning authoring tools enable trainers to mix an array of scenarios and content types to create specialised, appealing and interactive training content.

    LEARN MORE

    What is an LMS?

    A learning management system (LMS) is an application (self hosted or web based) for the administration, documentation, tracking, reporting and delivery of electronic educational technology (also called e-learning) courses or training programs.Its primarily purpose is in content/course delivery and distribution, training and continuing education.

    LEARN MORE

    On-Demand Services

    Udutu offers a variety of on-demand professional services such as course development and multimedia production to meet all your training needs. Over ten years, we have helped hundreds of organizations effectively develop and roll out their training content. Contact us to get a Quote in case you or your business are looking for customized solutions.

    LEARN MORE

    E-mail: info@udutu.com

    100 – 19 Dallas Rd. Victoria, BC V8V 5A6
    Tel: 250-388-5003

    • Who We Are
    • Partner Program
    • Awards
    • Knowledge Base
    • Tutorials
    • Contact Us
    • Privacy Policy
    • Government & Industry
    • Retail and Franchise
    • Association Managers
    • Content Creators and Experts
    • Blog
    • Sitemap
    • Terms & Conditions
    • Twitter
    • Facebook
    • LinkedIn
    • Youtube

    LOGIN
    SIGN UP FOR FREE

    Viatec awards

    Copyright 2026 Udutu.com - All Rights Reserved

    Enterprise Pricing

    Sign up for our Newsletter!

    Want to get great learning content delivered to your inbox as well as be the first to hear about Udutu promotions?

    Latest article:

    How To Develop LMS Courses

    How to Develop LMS Courses

    Do you want to learn how to develop LMS courses? If so, you have come to the right place! In this blog post, we will discuss the process of developing…

    We will not sell your information and you can unsubscribe anytime.

    Here’s a gift for you! Good for 1 FREE COURSE.

    Want to know how to design an engaging online course—with no skills required?

    Get all the insider tips and tricks from Udutu’s in-house Instructional Designers and eLearning Professionals.

    You are one step away from your Free Account!

    Try Udutu’s LMS for free! Limited to 5 users.

    Set up your organization:

    You are one step away from your Free Account!

    Try Udutu’s LMS for free! Limited to 5 users.

    • Products
      • Authoring Tool
      • LMS
      • PPT to Scorm Converter
    • Solutions
      • Learning Technologies
      • Instructional Design
      • Course Development
      • Course Library
      • Multi-Media Production
      • Proctoring Services
      • Graphic Design
    • Pricing
      • Authoring Tool
      • LMS
      • PPT to Scorm Converter
    • Who We Serve
      • Grocery
      • Government
      • Retail & Franchise
      • Associations
      • Content Creators
    • About Us
      • About Udutu
      • Partner Program
      • Awards
      • Careers
    • Resources
      • Knowledge Base
      • Blog
      • Tutorials
      • Powtoon for Authoring Tool
    • Contact Us
    Back To Top
    ×