This is used to import multiple users into the LMS. The system will add new users and/or update existing users with the information provided in the template.
This process cannot be used to remove users.

To add new users:

  1. Click on the link in “Step 1” to download the blank template.
  2. Update the template with the applicable learner details.
  3. Save the updated template to your computer.
  4. Click the “Select” button in “Step 2”. Browse your computer and locate the updated template.
  5. Click on the “Import” button in “Step 3” to import your list of learners into the User List.

To modify existing users or to create a back up file of your current users:

  1. Click Export Current Users in Step 1 to export a list of current users as a template (or backup file).
  2. Modify existing user details as applicable. Please note, user’s current password will not display in this template, keep the password field empty unless you want to change a user’s password.
  3. Save the updated template to your computer. Please note, save the file as file type “Comma delimited CSV”.
  4. Click the “Select” button in “Step 2”. Browse your computer and locate the updated template.
  5. Click on the “Import” button in “Step 3” to import your modified list of learners into the LMS / User Management list.

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